FWD SG 2.3.0

You’ve spoken and we’ve listened. Introducing our new FWD SG app - a comprehensive platform that offers convenient access to a range of beneficial features:

• VIEW POLICY DETAILS AND RETRIEVE POLICY DOCUMENTS: Easily access your policy details with a simple tap, eliminating the need to remember expiration dates.
• LOCATE A WORKSHOP OR CLINIC: Instantly find the nearest car or motorcycle workshop, or locate a nearby clinic for medical assistance.
• CONSULT A DOCTOR VIRTUALLY OR WITH YOUR E-CARD: Access tele-medicine services while abroad and enjoy cashless payments upon return by using your eCard at clinics (up to S$500).
• CONTACT US WITH EASE: Utilize chatbot Faith or speak to our customer service personnel for assistance with policy inquiries or product information.
• NEWS, ANNOUNCEMENTS, BLOGS: Stay informed with our latest updates, travel news, and insightful financial and insurance articles on our blog.
• PROMOTIONS: Keep abreast of our current promotions and product launches for exciting opportunities.
• UPDATE PERSONAL PARTICULARS WITH EASE: Simplify the process of updating personal details by submitting necessary documents through the app.
• SEAMLESS CLAIMS SUBMISSION: Submit claims effortlessly by uploading photos of required documents directly onto the app.
• TRACK YOUR REFERRAL REWARDS & RECEIVE YOUR PAYOUT: Earn rewards by referring friends who purchase new policies; receive payouts by providing your PayNow mobile number.
• ALL UNDER ONE ACCOUNT: Streamline your experience by using a single online service account login. Biometrics or face ID options are available for easy access in case of forgotten passwords.

If you are an existing FWD Flyer app user, please note that your login credentials will no longer be valid. Policyholders can now log in using the same credentials as their online services account. If you are an insured individual, sign up as an insured to view your policy details.

Stay tuned for more upcoming features!